CARE & WARRANTY

JEWELRY CARE

Defaïence jewelry is handcrafted in Italy, blending traditional artistry with modern techniques. Each piece is unique, with subtle irregularities, tonal variations, or unique marks celebrated as authentic expressions of craftsmanship. To preserve the beauty of your jewelry, please follow these care guidelines:

• Protect from Humidity: Avoid contact with liquids, hand creams, sanitizers, makeup, and perfume. If exposed, dry your jewelry thoroughly to prevent trapped moisture, which can accelerate wear, especially on gold plating.
• Chlorinated and Saltwater: Remove jewelry before swimming, as exposure to chlorinated pools, hot tubs, or the ocean can damage both gold plating and silver.

Silver Jewelry:

• Avoid household cleaners, toothpaste, or abrasive materials that can damage silver, particularly plated or intricately designed pieces.
• Use a silver polishing cloth to gently buff away tarnish and restore its shine.
• For heavily tarnished silver, use a specific silver polish or create a paste by mixing three parts baking soda with one part water.

Always store your jewelry in the Defaïence dust bag or box to protect it from environmental exposure and preserve its quality over time.

DEFAÏENCE JEWELRY WARRANTY

At Defaïence, we are committed to sustainability and craftsmanship. We create our jewelry using recyclable materials, ensuring both beauty and environmental responsibility.

To maintain the longevity and appearance of your pieces, we offer services such as re-plating and scratch removal to refresh your jewelry over time. This reflects our dedication to both quality and sustainability, allowing you to enjoy your pieces for years while reducing waste.

By choosing Defaïence, you support our mission of caring for the planet through sustainable practices and high-quality craftsmanship.

GARMENT CARE

Recycled Fabric:

We use recycled polyamide, a versatile, stretchy fabric known for its comfort and fit. To ensure your garments maintain their elasticity and appearance, follow these care instructions:

• Washing: Hand wash in cold water with a mild detergent. If machine washing, use a gentle cycle and place the garment in a mesh laundry bag to prevent snagging.
• Drying: Avoid wringing out recycled polyamide garments. Gently press out excess water and lay flat on a clean towel to air dry. Do not hang, as this may cause stretching. Never use a dryer, as high heat can damage the fabric.
• Ironing: If necessary, iron on the lowest heat setting or use a steam iron, placing a cloth between the iron and the fabric to avoid direct contact.
• Storage: Store garments in a cool, dry place, avoiding prolonged exposure to sunlight to prevent fading.

Silk Fabric:

Silk is a luxurious, delicate fabric that requires professional care. For silk garments, dry clean only. Always check the care instructions inside the garment label for specific guidance.

• Drying: Do not wring or twist silk garments. Lay flat on a clean towel to absorb excess water, then reshape the garment and allow it to air dry away from direct sunlight.
• Ironing: Iron silk on the lowest heat setting while slightly damp. Use a cloth to protect the silk from direct contact with the iron, or steam to remove wrinkles.
• Storage: Store silk items in a cool, dry place. Use padded hangers or fold carefully to prevent creasing. Avoid hanging silk garments in direct sunlight to prevent fading.

By following these care instructions for recycled polyamide and silk fabrics, you can ensure that your garments remain beautiful, comfortable, and in excellent condition for years to come.

BAGS AND LEATHER CARE

A Defaïence bag is not just a fashion accessory; it’s a valuable investment. Proper care and storage are essential for preserving its lasting beauty and value. Follow these simple care instructions:

• Cleaning: Use a soft, clean cloth to gently wipe the surface of your Defaïence bag, removing dirt and excess oil. Avoid using water or harsh detergents, as they can damage the leather and affect the bag’s design.
• Storage: When not in use, store your bag in a protective carrying case or cloth bag to shield it from direct sunlight and dust. Keep it in a cool, dry place to maintain its quality.
• Protection: Proper storage is crucial for preserving your bag’s durability and beauty. Place it in a separate storage bag or cloth pouch to prevent exposure to dust and sunlight, protecting it from scratches and damage.

By following these care instructions, you can ensure that your Defaïence bag remains beautiful and ready for any occasion.

For any inquiries, please contact us at info@defaience.com

JEWELRY


DEFAÏENCE PROVIDES A UNIQUE SERVICE FOR CRAFTING ONE-OF-A-KIND PIECES TAILORED TO YOUR SPECIFICATIONS.

OUR DEDICATED WORKSHOP IN FAENZA, ITALY, EMPLOYS ARTISAN TECHNIQUES AND PREMIUM MATERIALS, GUARANTEEING THE ENDURING QUALITY OF YOUR BESPOKE CREATION.

THE DEFAÏENCE TEAM WILL GUIDE YOU THROUGH EACH STAGE, OFFERING PERSONALIZED ATTENTION AND ASSISTANCE.

REACH OUT TO US FOR THE DETAILS YOU REQUIRE, AND LET THE JOURNEY OF CRAFTING YOUR DISTINCTIVE PIECE BEGIN.



DEFAÏENCE PRESENTS A BESPOKE SERVICE FOR CRAFTING EXCLUSIVE HAUTE-COUTURE PIECES TAILORED TO YOUR DESIRES.

NESTLED IN OUR ATELIER IN ITALY (FAENZA), WE EMPLOY ARTISANAL TECHNIQUES AND PREMIUM MATERIALS TO ENSURE THE ENDURING QUALITY OF YOUR PERSONALISED CREATION.



OUR TEAM WILL ACCOMPANY YOU THROUGH EVERY STAGE LETTING YOU BE PART OF THE DEFAÏENCE ATELIER.


LET'S BRING YOUR UNIQUE VISION TO LIFE TOGETHER!