Terms of Service
OVERVIEW
This website is operated by DEFAIENCE. Throughout the site, the terms “we”, “us” and “our” refer to DEFAIENCE | Official Website. DEFAIENCE offers this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content.
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE ACCESSING OR USING OUR WEBSITE.
By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.
You agree not to use our products for any unlawful purpose or to violate any laws in your jurisdiction, including copyright laws. Any breach of these terms may result in immediate termination of service.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, for any reason.
Your data (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks, subject to necessary technical modifications. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, or resell any part of the service without express written permission.
SECTION 3 - ACCURACY OF INFORMATION
We are not responsible if the information provided on this site is inaccurate or incomplete. The material on this site is provided for general information only and should not be relied upon without consulting more accurate sources. Your use of any material on this site is at your own risk.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service without notice at any time. We will not be liable for any modification, price change, suspension, or discontinuance of the service.
SECTION 5 - PRODUCTS OR SERVICES (IF APPLICABLE)
Some products or services may be available exclusively online. These products may have limited quantities and are subject to return or exchange according to our Return Policy. We reserve the right to limit sales to any person, geographic region, or jurisdiction.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order and may limit quantities purchased per person. Changes or cancellations will be communicated via the contact details provided.
SECTION 7 - OPTIONAL TOOLS
We may provide you access to third-party tools over which we have no control or input. Any use of third-party tools provided via the site is at your own risk, and you should ensure you are familiar with the terms on which they are provided by the third-party provider(s).
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for examining or evaluating third-party content, materials, or websites linked through our service. Use of any third-party websites or products is at your own risk, and any disputes should be directed to the third-party provider.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
By submitting feedback or materials to us, you grant us the right to edit, copy, publish, or distribute such content in any medium. We are under no obligation to maintain comments in confidence or to pay compensation for them. You agree that your comments will not violate the rights of any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy in compliance with the GDPR and CCPA regulations.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions outlined in these Terms, you are prohibited from using the site or its content for illegal purposes, including but not limited to violating any international, federal, or state laws. Any violation of prohibited uses may result in termination of your access to the service.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, secure, or error-free. We do not warrant that the results from using the service will be accurate or reliable. You expressly agree that your use of the service is at your own risk.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold DEFAIENCE, its affiliates, and employees harmless from any claim or demand, including reasonable attorney’s fees, due to your breach of these Terms or your violation of any law or the rights of a third-party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements shall be governed by the laws of Italy, in compliance with EU and international e-commerce and consumer protection regulations.
JEWELRY
DEFAÏENCE PROVIDES A UNIQUE SERVICE FOR CRAFTING ONE-OF-A-KIND PIECES TAILORED TO YOUR SPECIFICATIONS.
OUR DEDICATED WORKSHOP IN FAENZA, ITALY, EMPLOYS ARTISAN TECHNIQUES AND PREMIUM MATERIALS, GUARANTEEING THE ENDURING QUALITY OF YOUR BESPOKE CREATION.
THE DEFAÏENCE TEAM WILL GUIDE YOU THROUGH EACH STAGE, OFFERING PERSONALIZED ATTENTION AND ASSISTANCE.
REACH OUT TO US FOR THE DETAILS YOU REQUIRE, AND LET THE JOURNEY OF CRAFTING YOUR DISTINCTIVE PIECE BEGIN.
DEFAÏENCE PRESENTS A BESPOKE SERVICE FOR CRAFTING EXCLUSIVE HAUTE-COUTURE PIECES TAILORED TO YOUR DESIRES.
NESTLED IN OUR ATELIER IN ITALY (FAENZA), WE EMPLOY ARTISANAL TECHNIQUES AND PREMIUM MATERIALS TO ENSURE THE ENDURING QUALITY OF YOUR PERSONALISED CREATION.
OUR TEAM WILL ACCOMPANY YOU THROUGH EVERY STAGE LETTING YOU BE PART OF THE DEFAÏENCE ATELIER.
LET'S BRING YOUR UNIQUE VISION TO LIFE TOGETHER!